Epicor Identity provides a multifactor authentication (MFA) service that requires users to prove their identity by presenting two or more independent pieces of evidence. Multifactor authentication is also referred to as two-factor authentication (2FA). With Epicor Identity, the MFA service requires users to present evidence of identity using something they know (username/password) and something they have access to (email and/or Microsoft Authenticator mobile app).

This service is available for enabled Epicor customer portals and products, but can only be set for a company’s users by the designated Epicor Application Administrator. General users cannot enable or disable their own MFA settings.

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